Frequently Asked Questions
At Urivia, we understand that you may have questions about our treatments and services. Our FAQ section provides clear and concise answers to the most commonly asked questions. If you don’t find what you’re looking for, feel free to reach out to our customer support team for personalized assistance. We’re here to help!
Urivia provides personalized wellness solutions, starting with an easy online consultation. After reviewing your details, our medical providers create a customized treatment plan for you, which is shipped directly to your door. Ongoing support and refills are provided as part of your journey.
Yes, all treatments provided by Urivia are safe and reviewed by licensed medical professionals. We use clinically tested and approved medications to ensure your health and safety. Our services are HIPAA compliant, ensuring your personal information is protected.
Once your treatment plan is finalized and shipped, it typically arrives within 3-5 business days, depending on your location. We offer fast, discreet delivery to ensure your privacy.
Yes, all treatments provided through Urivia require a prescription. Our licensed medical providers will evaluate your health information and create a personalized treatment plan tailored to your needs.
We offer a quick online quiz to help you find the best treatment for your needs. Additionally, our medical providers will review your information and provide a personalized treatment plan based on your health goals and preferences.
Absolutely! If you feel your treatment plan needs adjustments, our medical team is available for ongoing support and can modify your plan to better suit your needs.
Yes, Urivia adheres to the highest privacy standards. All personal and health information shared through our platform is fully protected by HIPAA regulations.
Yes, Urivia provides easy refills for your medications. We ensure you have access to continuous care by offering ongoing support and treatment refills when necessary.
Yes, our dedicated support team is available to assist you with any questions or concerns throughout your treatment. You can reach out via email, phone, or live chat for help.
If you need to cancel or modify your subscription, simply reach out to our customer support team. We’ll guide you through the process and make any necessary changes to your treatment plan.